Privacy Policy

Overview

LiftSignals ("we", "us"), operated by LiftSignals, LLC, provides marketing intelligence software. This page describes how we handle personal information, including mobile phone numbers used for account-security SMS.

Mobile numbers and SMS

If you provide a mobile number and opt in to SMS (for example on our SMS opt-in form or in account Settings), we use that number only to send account-security messages such as recovery codes and two-factor authentication codes. Message frequency varies; typically we send a message only when you request a code or use SMS recovery at sign-in. Message and data rates may apply. Reply STOP to opt out or HELP for help.

We do not sell mobile phone numbers or share them with third parties for their marketing or promotional purposes. We may use service providers (such as our SMS delivery provider) solely to send the messages you opted into, under agreements that limit their use of your number.

Account and product data

We process account details (such as name and email), workspace content you upload or connect, and technical logs needed to operate and secure the service. See your account Settings for data export and related controls where available.

In-app help chat

New help chats are shown only in the current page session. We do not save new chat transcripts to your LiftSignals help history; clearing the chat, refreshing, or leaving the page or changing workspaces clears the conversation from page memory. Your question, up to three recent completed exchanges in the page session, and relevant reviewed help excerpts may be sent to OpenAI to generate an answer. Requests blocked locally as unrelated are not sent to OpenAI and use no provider credits. Do not include credentials or customer personal data. Current account readouts are not sent to OpenAI.

Conversations saved under the earlier help-chat system are separate historical data; switching to session-only chat does not erase past records or copies already in backups. OpenAI may retain data under its own terms, so session-only chat does not mean provider-side zero retention. Contact us about historical chat data or deletion requests.

Contact

Questions about privacy: support@liftsignals.com.

LiftSignals, LLC

13 Woodstone DriveVoorhees, NJ 08043United States

Phone: 856-784-4791

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